Mine arrived about 2 days later than expected, but were in perfect condition! They smell new and the material had no noticeable flaws, the insides were stuffed with paper to hold the integrity of the shape, and it was wrapped very neatly.
They are quite stiff and hard since they're not worn in yet, so I'd really recommend getting some insole pads or wearing them around the house periodically until they're softer and less likely to rub on pressure points. I wore mine immediately and my feet are suffering haha. I believe they're pretty true to size. The boots fit the length of my feet, though there will of course be a bit of wiggle room on top considering the shape of the toe. Being that these are high heeled boots, the foot will be arched and slide a bit with each step. A gripped sock or grippy gel insole would really help with foot sliding.
Overall, I'm very happy with my purchase and can't wait to wear these babies in so I can sport them comfortably!